Online Documentation Support WIKI
The MetroPipe Online Documentation WIKI has loads of Documentation, HOWTO's, and
examples on setting up many common applications with hints, tips
and warnings.
Please use the WIKI at http://www.metropipe.net/wiki/
to find answers to your questions before contacting technical support
via email. You might find what you are looking for and in many cases
we will direct you to the wiki anyway since it is full of detailed
documentation and being updated regularly.
Email Support
Please email our departments direct
for more efficient handling of your support issue. We try to reply in
less than 24 hours during business week days.
Technical Support related to installing or configuring your
connection software, your browsers or other technical issues:
support@metropipe.net
Order Support related to billing, renewals, or payment related
issues: orders@metropipe.net
PGP Keys can also be found here.
Live Text Chat Support
We offer live support with one of our support
personel using text chat using your browser.
Live Text Chat Support is currently only available by appointment only.
Skype Encrypted Voice and Text Chat Support
We offer live support with one of our support
personel using the excellent free encrypted voice and text chat
program called Skype. You may download skype here.
Skype.com
Skype ID's:
MetroPipe
MetroPipeOrders
Our Skype status can be seen at the upper right side of our website pages.
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